FAQ & CONTACT
Store questions
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Where are you located?
Orders are shipped from Brisbane, Australia.
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Something is wrong with my order
If you have any questions or concerns regarding your order, please fill out the form below.
Exchanges & refund policy
If you wish to exchange, update or cancel your
order, please contact us as soon as possible.
We are unable to make any changes once your order has been shipped.
must return the goods in the original condition at your own expense.
Social questions
Did you add me? I received a friend request from you.
Be careful when accepting or messaging accounts that impersonate Kayla. Quite often the username will be slightly different to the real one. If you are unsure, you can double check with the usernames listed on her socials page.
Private SnapChat Information
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Membership is lifetime unless you break a rule
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I do not post everyday
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Sometimes I'll go a while without posting. This does not mean I've stopped using SC. If I do, I will announce it
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If my account is taken down there will not be a refund however, I will make a new account and can add you again. You will need to contact me with your Snap ID and proof of purchase
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Sexual comments or pictures are not acceptable
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Any content I share on there is to remain on there and not intended to be shared online. I want my Private Snap to be a unique experience. Screen shots will result in a block without refund.